Ebates claims their users can receive Big Fat Checks for purchases made through their website, and promise these “Big Fat Checks” come every three months if you have more than $5.01 available in your Ebates account from cash back purchases. They also claim you just find your store and click their coupon link and that’s it your on your way to your next Big Fat Check. Not!
In reality what long time customers have found is that not all their purchase credits arrive in their Ebates account, customer care is not there and their big fat check has been pushed out another three months and only Ebates knows why.
This well known site was great when it was not so well known. Now inquiries to missing tracking ticket purchases, and “Wheres my big fat payment” go unanswered because Ebates customer care doesn’t care anymore.