“Reasonable Rates” that must be a joke.
The New York State Public Service Commission is more of a Dis-Service Commission. They are not there for the consumer! If you file a complaint you might get a case number, and an automated response with excuses as to why the delivery fee is so high and that they have closed your case, they will never ever side with the consumer against the Utility Company.
Don’t let them fool you the PSC is in the utilities pocket, and therefore they do not want anything to do with you or your complaints! Us as consumers in New York are suffering from deregulation, because the PSC has allowed National Grid to charge these outrageous so called delivery fees on top of the supply fees. How can they justify the utility company charging a flat delivery fee, plus a more expensive rate fee per kWh than the supply rate on top of the flat rate fee which comes out to almost triple the supply fee.
We are paying much more for delivery now than we ever did for supply. Consumers here are burdened with paying outrageous bills for their energy delivery and yet being asked to conserve supply, and when they do conserve energy guess what, National Grid requests another increase in delivery rates, and so we still wind up paying more for energy in New York than anywhere else. We as consumers need to band together and change the way the PSC keeps it’s company with NG!