If you think your going to find your perfect match, or any hot babes at eharmony, think again. Many relationship seekers have complained about signing up for the service, and instantly turning off the auto renew feature, and then being surprised when their account auto renewed anyway when their service expired.
When the subscriber contacts eharmony, they are told eharmony cannot refund the auto renew charge, even if it’s only been several days since the charge was processed through the subscribers bank account. If the subscriber complains enough, eharmony may offer to decrease the service time and provide a small refund, but If they can refund partial why not all?
eharmony is looking to get something for nothing, and that is considered fraudulent practices. They purposely make it hard for their subscribers to cancel their subscriptions, and to take their accounts off auto-renew. eharmony provides no payment notifications, in the hopes that the charges will be overlooked, and if they aren’t, by the time of contact eharmony.com can just tell it’s subscriber it’s to late “No Refunds“.
Instead of finding a relationship, the only thing these subscribers found was an empty bank account. Even eharmony.com‘s free communication weekend is false. Why would you want to communicate with someone over the internet, when you can’t even view their entire profile, because nothing is really free at eharmony!
Consumer Affairs eharmony Complaints
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