If you thought you didn’t need a digital box because you had cable, think again.
Time Warner Cable is now forcing customers to have a separate digital set-top box for each analog television starting October 10, 2012. If you want to watch certain channels like LifeTime Movie Network, CMT, C-SPAN, EWTN, Golf Channel, OWN and TruTV, you will now be required to have a digital adapter or CableCARD for your analog televisions. Time Warner claims they are providing a better quality channel and picture, if that’s true why are they leaving their customers who already pay way to much for cable and are receiving less and less programming, no choice but to pay for a digital adapter or loose these channels they pay for!
Time Warner Cable claims you can get one of these adapters free until December 2013, what they don’t tell you is that free adapter you get today is the same one they are going to start charging you for come December 2013 at .99 cents a month. That’s why even though they suggest you order your free adapter online, when you try the site says not offered for your account. That’s because Time Warner Cable needs you to call and request their so called free digital adapter because it’s not considered free equipment, and they are going to start billing your account for it next year.
They are looking to charge their long time customers more money in surprise fees by claiming this adapter is free! Might be time for us to make a change to our digital TV, email the CEO and tell him no more fees!
Glenn A. Britt
Chairman, President and CEO
Time Warner Cable
60 Columbus Circle
New York, NY 10023