Whatever you do keep moving when it comes to this site! High Sierra is the worst of the worst when it comes to customer service. They don’t respond by email except the generic response will be in touch.
If High Sierra makes a mistake and sends you the wrong item their policy is we don’t care!
If you want the right item you have to PAY FOR IT AGAIN well the wrong item gets returned for a refund. I don’t know about you but I’m not about to pay for the right item twice. Their mistake but to return their mistake you have to get through to someone first (took me 48 hours) and then wait for three days for APPROVAL for a return label and then return their mistake and wait for processing then wait for the right item to ship if it ever does.
Customer service is about admitting mistakes apologizing and getting the customer the right item right away. This company claims it’s their policy they make a mistake and you the customer has to fix it! Great Policy, please think twice when it comes to shopping at High Sierra.
Surprise surprise Walmart is no longer abiding by their own coupon policy and has now made their own rules when it comes to your printed coupons from coupons.com which have their own security for printing manufacturer coupons, Walmart has decided to no longer accept them at all!
When I contacted my local Walmart manager I was told they no longer accept printed coupons but she wouldn’t give me a straight answer about the new policy at the location, which is not stated in their coupon policy anywhere she sounded ghetto and kept insisting that she wasn’t there so she don’t know why they confiscated them instead of accepting them.
Well I do Walmart has decided not to take legit coupons anymore! My coupons were not copied, had a clear expiration date, barcode and manufacturer information and instead of scanning them for my order I had to pay full price and they confiscated the coupons like they were illegal material!
This company is making it harder and harder for customers to use coupons at their locations, those same coupons would have been accepted by any grocery store so why won’t Walmart‘s SUPER CENTER accept them and why is this not mentioned in their coupon policy?
It’s all got to do with money apparently they are worried about getting their $3.00 back from the manufacturer. Walmart will not be my go to store anymore if they can’t follow their own coupon policy and have now decided to treat coupon users like criminals it’s time to shop elsewhere!