Whatever you do at Sears, don’t run into a Kenmore Appliance. Kenmore appliances may look like a great buy when their on sale compared to the competitors, but Kenmore’s parts are cheaply made, and without Sears pricey service plan, your screwed when something goes wrong. Now after spending all that money to replace an old appliance that worked great, you are left with a newer appliance with constant issues.
There should be more than a one year limited warranty on an expensive appliance such as Kenmore Refrigerator’s. Sears wants you to purchase their warranty plan, so instead of standing behind the Kenmore product you are purchasing from them, Kenmore makes their warranty so barley there, that if you don’t pay for the Sears warranty plan, Kenmore’s cheap parts are bound to stop working as soon as that limited warranty expires.
American Residential Home Warranty, also know as ARW makes claims in their commercial that their warranty coverage gives the Home Owner peace of mind, but once something happens and you call them with a claim, there is always some reason that your claim is denied. The Home Owner is left to worry, and repair items and parts that ARW claims are not covered under their Warranty policy.
Consumers have complained about not receiving the policy, or list of items covered and not covered. Then when they go to make a claim suddenly this list is available. ARW also is the one to place the work order for the repairs and you must use the company of their choice. You the Home Owner are left to wait and wonder about who’s coming to service your needed repair.
This type of warranty is really not worth it. With the price of the ARW policy, and all the non covered parts and claim denials, it’s only more of a headache for the Home Owner than its worth. Always investigate and research a company and their complaints before purchase, only then will you have peace of mind.