Verizon and the Municipal Construction Fee

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New York State Verizon customers under contract for Verizon Double Play, have had there bills continue to increase even though they are under contract price, due to Verizon charging a surcharge that they claim is a Federal Tax due to VOIP, but this surcharge was denied by the PSC. Yet Verizon has continued to increase the charge to all their 2 year contract holders unfairly. This surcharge continues to rise without any notice or explanation to their customers for the increase.

http://documents.dps.ny.gov/public/Common/ViewDoc.aspx?DocRefId=%7B9C355532-1432-4870-ABC3-375D27565082%7D

Verizon claims that this is a Federal charge mandatory for VOIP customers, and is listed under the Federal Tax part of your bill, but in reality this is a Verizon surcharge not mandatory by the federal government or the PSC, it is only Verizon collecting and increasing this surcharge.

Customers who have two year contracts are shocked when suddenly out of nowwhere their bill increases with this unknown charge. When the customer contacts Verizon, they are told that this charge is out of Verizon’s control, but in reality it’s their surcharge and their way of increasing your contract price.

Explanation of Taxes, Fees

  • Verizon Surcharges and Other Charges and Credits are costs the law allows Verizon to pass on to its customers as a surcharge.
  • This surcharge Verizon claims is to recover a portion of the expenses Verizon incurs for the relocation of its facilities that are in the public rights-of-way to prevent interference with streetrepairs, public construction projects or other activities required for public health, safety or
    convenience.
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OmegaXL the auto shipment sell.

Omega XL drug makes claims of curing and preventing pain, with a money back guarantee. In reality this is just another one of those buy one get one free scams with an auto shipment twist! If this drug did what it claimed doctors everywhere would be prescribing it to their patients and this scam would not be necessary.

Many consumers have complained about not getting refunds on that money back guarantee, and canceling orders but yet still receiving auto shipments and overdrafts on their accounts made by Omega XL.

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Your suppose to take two a day to make your pain go away, but what Omega XL really wants is your product to go away so they can auto ship and charge you again for this worthless drug. There are no conclusive studies that prove that Omega XL claims are real. This company preys on the sick and elderly with lies and fake hopes of good health.

Omega XL Pissed Consumer

Omega XL Complaints Board

TWC Modem leasing fees, and the Class Action Suit

It’s bad enough that Time Warner Cable has awful customer service and they now require digital adapters on analog TV‘s for a fee, but starting November 2012 they are going to start charging long time customers a so called leasing fee for their internet modems of $3.95 a month. If your not happy about that, you can buy your own but it must be one that’s approved for service by Time Warner Cable and that could run about $200 or more.

Buy or lease your modem

“According to CNY Time Warner Communications Manager Stephanie Salanger, the company’s main goal is to give customers the best experience possible and charging the fee will allow them to continually service the equipment and enhance their Internet services.”

That’s funny, considering customers have complained of having the worst experience possible with this company, and charging this additional fee more and more consumers will be leaving TWC. They boast about having so many ways to contact customer service, chat, email and phone, but if you try to call it’s always busy, if you open a chat session you get referred to call, and if you email they will reply with a referral to call, or no response at all.

Time Warner Cable figures if you can’t get through their busy phone line to complain, you’ll just go away, and if you do get through, they will say anything to get you off the phone, they will tell you “they are going to escalate your complaint and someone will call you back”. Well that won’t happen, these reps could care less, unless you don’t pay your bill you will never hear back from them. This company has the worst service by far, and now they are starting to gouge us with fee’s. Time to make a change, and start to complain email the CEO below.

Glenn A. Britt
Chairman, President and CEO
Time Warner Cable
60 Columbus Circle
New York, NY 10023
glenn.britt@twcable.com

Time Warner modem leasing fee class action suit: Read the Summons and Complaint here

Verizon: Dropped the fee

Update Happy New Year:

verizonwireless has dropped their plans for a fee, in just one day there was enough backlash that verizonwireless had no choice but to reconsider their plans for this fee. Congratulations Consumers!

Previous Post:

I have been a long time customer of verizonwireless and was not surprised to hear that they now want to collect $2 just for giving you the convenience of paying their bill. They continue to act like their the only service in town, they overcharge their customers and then when they don’t/can’t pay by the due date their wonderful financial department threaten with shutoff and contract fees.

We should charge verizonwireless $2 every month for being stuck in their yearly contracts and overcharged on a monthly basis.

Everyone please

Sign the Petition Here